PRIVACY POLICITY

TVN CORPORATE & ADMINISTRATIVE SERVICES BS S.A. DE C.V.

TVN CORPORATE & ADMINISTRATIVE SERVICES BS S.A. DE C.V. (hereinafter "TVN") with address at __________ No. ___, Col. ______, C.P. _____, ________, undertakes to protect the Personal Data of visitors, clients, and/or contractors (hereinafter, "User" in singular "Users" in case of being plural) who access the TVN website, in accordance with the Federal Law on Protection of Personal Data Held by Individuals (hereinafter, "the Law"), assuming responsibility for the use, handling, and confidentiality thereof through this Privacy Notice (hereinafter, "the Notice"), in order to inform about the main characteristics of the treatment that said data will receive. Through this Notice, TVN guarantees respect for the rights to privacy, intimacy, and good name in the treatment of Personal Data, governed by the principles established in articles 6 (six) and 16 (sixteen) of the Law. TVN reserves the right to modify this Notice at any time; updates will be made by publishing the revised terms on the website, indicating the date of the last update at the top.

I.- PERSONAL DATA
For the purposes of this Notice of the TVN website, the personal data that will be collected are as follows:

• Name; and
• Email

TVN informs the User that it will never collect Sensitive Data from them.

II.- OBJECTIVE
The objective of this TVN Notice is the collection of Personal Data for issues of (i) Identification, knowledge, and validation of the identity of Users who wish to contract TVN services; (ii) Administrative, operational, and monitoring issues of the Services contracted with TVN; (iii) Sending emails with information about the contracted Services; (iv) Addressing doubts, complaints, comments, and requests, as well as providing customer service; (v) Compliance with the obligations established by Law and competent authorities; (vi) Marketing, advertising, and/or commercial prospecting purposes; (vii) Use of customer and/or user testimonials for advertising and commercial purposes related to the Services offered by TVN; as well as (viii) Conducting satisfaction surveys and improvement of the Services offered by TVN.

III.- ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION)
In case the User feels violated in any way by the treatment of their Data, they may exercise any of the Access, Rectification, Cancellation, or Opposition (ARCO) rights as follows:

• Access: Request information about the personal data stored by TVN and its use.
• Rectification: Correct or update incorrect or incomplete personal data.
• Cancellation: Request the deletion of your personal data from TVN's database.
• Opposition: Object to the processing of your personal data for specific purposes, such as sending commercial communications.

To exercise these rights, the User must send an email to the following address: contact@tvn-servicios.com, including documents proving their identity or legal representation, as well as a clear and precise description of the personal data regarding which one of the mentioned rights is sought to be exercised.
In compliance with article 21 of the Regulations of the Federal Law on Protection of Personal Data Held by Individuals, the owner may revoke his consent for the processing of his personal data at any time, through simple and free mechanisms provided by TVN.

IV.- COOKIES
TVN informs the User that it uses cookies on its website for user experience enhancement; analysis and tracking; targeted advertising; as well as for the site's operation.

V.- COMPETENT AUTHORITY
The User has the right to go to the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) to assert any dissatisfaction related to the treatment of their personal data by TVN.